Services

 

IT Consulting

IT Consulting is Seraph’s broadest service offering. Most of our solutions are tactical in nature (e.g. recovering lost/corrupted data, designing a website, removing a computer virus, etc) but our IT Consulting services are very strategic. Business owners may understand how important a sound sales or operating strategy is to growing their profits. But not many realize the critical role technology plays in that equation. We want to work with you to create a plan that addresses your organization’s current and future needs. If you don’t know where to start or frankly don’t have the time to create a roadmap for your IT infrastructure – we can help.

Some of the challenges we can assist with include, but are not limited to:

  • Upgrading rigid infrastructure or setting up new equipment
  • Replacing out of date software applications
  • Identifying potential security threats
  • Selecting a software/telecommunications vendor
  • Creating a strategy to backup important data.
  • Our team will sit down with you to understand your business, outline options, and come up with a plan that allows for smooth execution.
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Network Security

At Seraph, we have many services we can provide to ensure your IT infrastructure is secure. Wonder if your network has any vulnerabilities? Let us perform a pen test for you and find and address those shortcomings. Need a firewall set up and managed – No problem. Need your VPN configured – Piece of cake. Want to teach everyone in your business to be as safe as they can be on the web? Well class is in session because we can also provide network security awareness training. The best security solutions are about prevention.

Telepresence

At its simplest, video conferencing provides transmission of static images and text between two locations. At its most sophisticated, it provides transmission of full-motion video images and high-quality audio between multiple locations. The word telepresence has supplanted the term video conferencing as it relates to online meetings, but includes the perk of high definition audio and video content with low latency. For businesses, the tangible benefits of telepresence meetings include lower travel costs — especially for employee training — and shortened project times as a result of improved communications among team members.

The intangible benefits of telepresence meetings include more efficient meetings with the exchange of non-verbal communications and a stronger sense of community among business contacts, both within and between companies, as well as with customers. On a personal level, the face-to-face connection adds non-verbal communication to the exchange and allows participants to develop a stronger sense of familiarity with individuals they may never actually meet in person.

Seraph’s live streaming services include everything you need to have a successful virtual event. We can help you develop a custom landing page, coordinate onsite A/V and IT staff, and provide friendly, experienced crew to produce your broadcast. We specialize in producing broadcast-quality events at a fraction of the costs of traditional video production.

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Web Design

Your website can be one of two things: a revenue generator or a cost center. At Seraph, we understand the difference; and our consultants are committed to creating something that acts as your company’s best marketing asset. Whether you’re starting from scratch or are looking revamp your current site, we’re excited at the prospect of creating your online identity. Our team has worked on everything from smaller, brochure websites to larger, multi-page ecommerce portals. And once your site is built, we don’t stop there. Seraph can host, monitor, and make updates to your site and relevant social media portals. Here’s a list of the web services we can provide:

  • Responsive Website Design and Maintenance
  • Web Hosting
  • eCommerce Integration
  • SEO (Serach Engine Optimization)
  • Social Media Branding and Campaigns
  • Logo Design

VoIP Consulting

VoIP, or Voice over Internet Protocol, is a method for taking analog audio signals, like the kind you hear when you talk on the phone, and turning them into digital data transmitted over the Internet. There are many reasons to use VoIP. Communications within your company will be streamlined and remarkably faster. Also, the infrastructure will be hosted and managed for you; which will save you time, money, and resources. If you are doing business in or near Chicago, VoIP is a must-have for the current and future success of your business. Just take a look at a few of our offerings in this space:

  • System Migration (i.e. moving from Cisco to Avaya)
  • Telecom Services
  • VoIP Configuration
  • Integration Services
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